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Building Management & Operations

Protect the Asset. Grow the Yield.

Full-service operations for building owners and institutional funds — facility management, maintenance, leasing, collections and transparent monthly reporting, run to the standard your investment committee expects.

  • Building owners
  • Institutional funds
  • Family offices
Request an Operations AuditExisting client? Owner Portal login

A complimentary on-site review of your building's operations, costs and compliance — with a written report.

  • Lower operating cost.

    Contracts re-tendered, energy and maintenance spend benchmarked.

  • Tenants who stay.

    Fast service response and proactive renewals reduce vacancy and re-letting cost.

  • Numbers you can audit.

    Monthly owner statements, budget-vs-actual and arrears ageing, online 24/7.

Service scope

Everything a Building Needs, One Team

  • Facility management

    Cleaning, security, soft services and vendor management.

  • Planned & reactive maintenance

    PPM schedules and a ticketed response to every fault.

  • Leasing & tenant relations

    Marketing, renewals and day-to-day tenant care.

  • Rent & service-charge collection

    Invoicing, follow-up and escrow-compliant handling.

  • Financial reporting

    Monthly owner statements and budget-vs-actual.

  • Compliance & safety

    Certificates, inspections and contractor vetting tracked to the date.

Operational efficiency

The Numbers You'll See Every Month

Example Illustrative values — sample layout, no client data

Occupancy
[X]%
Rent collection
[X]%
Tickets closed within SLA
[X]%
Operating cost per sq ft
AED [X]vs. benchmark [X]
Average days to re-let
[X] daysvs. benchmark [X]
Service-charge collection
[X]%

Tenant retention

Keep Good Tenants Longer

Example Illustrative values — sample layout, no client data

[X]%Renewal rate
Average tenancy length
[X] years
Tenant satisfaction score
[X] / 10

Upcoming expiries — next 90 days

  • [Unit X][Date X]
  • [Unit X][Date X]
  • [Unit X][Date X]

Owner Portal preview

Your Building's Finances, Online 24/7

Example Illustrative mock-up of the Owner Portal — sample layout, no client data

Rental income
AED [X]
Service charges collected
AED [X]
Operating expenses
AED [X]
Management fee
AED [X]
Net to owner
AED [X]

Facility maintenance tracker

Every Ticket, Visible

Example Illustrative board — sample tickets

Reported 2

  • [T-101]MEP · High
  • [T-102]Cleaning · Low

Assigned 1

  • [T-097]Lifts · Critical

Awaiting owner approval 1

  • [T-093]Civil · Medium

In progress 2

  • [T-090]Fire & life safety · High
  • [T-088]MEP · Medium

Closed 3

  • [T-081]Cleaning · Low
  • [T-079]Lifts · Medium
  • [T-075]Civil · Low

Planned preventive maintenance — next due

  • [Asset X] — chiller service[Date X]
  • [Asset X] — lift inspection[Date X]
  • [Asset X] — fire pump test[Date X]

Compliance & governance

Compliance Handled.

Safety certificates, inspections and contractor vetting tracked to the date.

  • Fire & life safety certificatesRenewal dates tracked and reminders sent well ahead.
  • Lift and MEP inspectionsStatutory inspections scheduled and certified.
  • InsuranceBuilding cover and contractor insurance kept current.
  • Contractor vettingLicences, insurance and safety records checked before any work.
  • Audit trailEvery decision, approval and payment logged.

Onboarding

From Audit to First Report

  1. Step 1

    Operations audit

    A complimentary on-site review with a written report.

  2. Step 2

    Proposal & fee

    Scope, service levels and fee — agreed in writing.

  3. Step 3

    Handover

    Contracts, keys, vendors and staff transferred without disruption.

  4. Step 4

    Data migration

    Tenancies, ledgers and asset registers moved into our systems.

  5. Step 5

    First monthly report

    Your first owner statement, budget-vs-actual and arrears ageing.

Testimonials & portfolio

Owners We Work With

  • Example
    [Owner quote X — to be added with permission]

    [Owner X], [Building X]

  • Example
    [Owner quote X — to be added with permission]

    [Owner X], [Building X]

  • Example
    [Owner quote X — to be added with permission]

    [Owner X], [Building X]

Owner quotes and building names are published only with permission.

Complimentary

Request an Operations Audit

A complimentary on-site review of your building's operations, costs and compliance — with a written report.

2001 Lake Central Tower, Business Bay, Dubai · ORN 42029

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